Refund Policy

If someone, a business, or a company chooses to pause their business or related activities, whether temporarily or permanently, they won't receive a refund for any payments made to or received by Native Book Authors. We automatically gather and retain specific information whenever you engage with us, such as the content you read, how and when you access it, the products you purchase, and location data associated with your IP address. We use this information to deliver more relevant advertisements, also known as remarketing. This statistical data is employed for advertising and website usage analysis, and it does not include any personally identifiable information.

Personally Identifiable Information (PII): The Native Book Authors team ensures that your personally identifiable information will not be leased or sold to any third party. We may store personal data in locations beyond the direct control of Native Book Authors, such as on computers or databases shared by hosting companies. Any personally identifiable information you choose to share publicly on our sites, like leaving comments on a blog post, may be accessible to others. Deleting publicly posted content may not remove all copies if other users have saved or copied it, or if our site has cached and stored the content.

If a third-party application managing our blog requires registration for leaving comments, please note that we do not control or supervise the data on the blog. If you want your private information from the comments section deleted, you must reach out to or log into the third-party application. Refer to the privacy statement of the third-party application to understand how they handle your data. The internal team at Native Book Authors will use any personal information submitted through our contact form for communication.

Non-Personally Identifiable Data: In order to enhance our comprehension of how specific consulting services from Native Book Authors are utilized, we might disclose non-personally identifiable information to interested parties. This information encompasses anonymous usage data, details about referring/exit pages and URLs, types of platforms, number of clicks, and more.

Policy For Refunds And Money-Back Guarantee

If a customer decides to exercise their right to a full refund, any funds deposited for a project will be refunded in any case. The reimbursement process may take 2 to 7 business days for the payment to be credited to the accounts. In the case of a paid advertising budget, a refund will only be applicable if the marketing team has not utilized it. Every Native Book Authors bundle comes with a 100% Money Back Guarantee. It is reasonable for the customer to engage and provide feedback to achieve the desired results, as all design assignments require client feedback before the design is finalized.

How To Request A Refund

To ensure approval of your refund request, please follow the outlined standards.

• To initiate your refund and describe your issue, contact us through one of the following three methods:
• Live Chat (323) 591-4113
• Send an email to info@nativebookauthors.com
• If we cannot promptly resolve your concern through our revision policy, our refund department will send you an email approving your refund request.